We offer a variety of ways to communicate with our Guest Care Team, including:
Text 513.540.4529 (Anderson)
New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve (reduced hours) Christmas Day, New Year’s Eve (reduced hours)
Salon & Spa Hours
Mon-Thurs: 9:00am – 8:30pm
Fri: 8:00am – 7:30pm
Sat: 8:00am – 6:00pm
Contact Center Hours
Mon-Thurs: 8:30am – 6:00pm
Fri: 8:00am – 5:00pm
Sat: 8:00am – 4:00pm
We strive to deliver exceptional salon and spa services and recommend a 15-minute complimentary consultation for all NEW hair color guests, this allows stylists to reserve the appropriate amount of time to achieve your desired results.
Methods of Payment
We accept cash, Apple Pay, Check, Visa, Mastercard, Discover, American Express.
Valenti Salon & Spa gift cards may be used to pay for services and/or salon products. Upon verification of gift card value, the remaining balance will be added to your file for future redemption. Gift cards expire 5 years from the date of original purchase.
Gratuity is optional but certainly appreciated. You may leave gratuity via cash or credit card upon checking out at the front desk.
Salon & Spa Credit Card Policy
To reserve your salon or spa appointment, a credit card number must be entered to secure the date and time of your services. You will have the option to securely save your credit card to your profile, and you can quickly and conveniently check out upon completion of your salon services.
We certainly understand that life is busy and often unpredictable. If you must cancel your appointment, we kindly request 24-hours notice prior to your scheduled appointment. If you fail to provide notice, you may be charged a no-notice or no-show fee, up to 50% of your scheduled services. Should this occur, you will receive an emailed receipt
We make every effort to remind you of your salon reservation prior to the scheduled date. Please confirm that we have your most current phone number and email address. As always, please call or text us if you are running late for your appointment. We will do our best to accommodate your scheduled services within the time allotted or modify as needed.
We invite guests to enjoy complimentary fruit-infused water, Aveda Comforting Herbal Tea or Luckmans coffee in our relaxing waiting area and/or anytime throughout your salon service.
Guests who reserve a spa appointment will receive a robe prior to their service. As you change for your service, please undress to your comfort level. Spa service providers will drape you for your privacy throughout your spa experience.
If you have left something behind, please contact us. We will do our best to locate the item but please know that we are not responsible for any items you leave behind in the salon.